Features: - Automated datacenter documentation generation - MCP integration for device connectivity - Auto-remediation engine with safety checks - Multi-factor reliability scoring (0-100%) - Human feedback learning loop - Pattern recognition and continuous improvement - Agentic chat support with AI - API for ticket resolution - Frontend React with Material-UI - CI/CD pipelines (GitLab + Gitea) - Docker & Kubernetes deployment - Complete documentation and guides v2.0 Highlights: - Auto-remediation with write operations (disabled by default) - Reliability calculator with 4-factor scoring - Human feedback system for continuous learning - Pattern-based progressive automation - Approval workflow for critical actions - Full audit trail and rollback capability
59 lines
1.5 KiB
Markdown
59 lines
1.5 KiB
Markdown
# 09 - Procedure Operative
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**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
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**Versione Documento**: [VERSIONE]
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**Responsabile**: [NOME_RESPONSABILE]
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---
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## 1. Procedure Standard
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### 1.1 Elenco Procedure
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| ID | Nome Procedura | Categoria | Versione | Ultima Revisione | Owner | Stato |
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|----|----------------|-----------|----------|------------------|-------|-------|
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| [ID] | [NOME] | [CATEGORIA] | [VER] | [DATA] | [OWNER] | [ATTIVO/DRAFT] |
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---
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## 2. Runbook Operativi
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### 2.1 Runbook Disponibili
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| Nome | Tipo | Frequenza Utilizzo | Ultimo Aggiornamento | Link |
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|------|------|-------------------|---------------------|------|
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| [NOME] | [PROCEDURE/TROUBLESHOOTING] | [FREQ] | [DATA] | [URL] |
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---
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## 3. Maintenance Windows
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### 3.1 Schedule
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- **Production**: [GIORNO] [ORARIO]
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- **Non-Production**: [GIORNO] [ORARIO]
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- **Emergency**: [PROCESSO]
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---
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## 4. Escalation Matrix
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### 4.1 Escalation Path
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| Livello | Ruolo | Responsabilità | Tempo Risposta | Contatto |
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|---------|-------|----------------|----------------|----------|
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| L1 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
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| L2 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
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| L3 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
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---
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## 5. Change Management
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### 5.1 Change Process
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- **CAB Meeting**: [FREQUENZA]
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- **Approval Required**: [CONDIZIONI]
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- **Backout Plan**: [OBBLIGATORIO/OPZIONALE]
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- **Post-Implementation Review**: [OBBLIGATORIO]
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---
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**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
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**Prossimo Aggiornamento Previsto**: [DATA]
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