Features: - Automated datacenter documentation generation - MCP integration for device connectivity - Auto-remediation engine with safety checks - Multi-factor reliability scoring (0-100%) - Human feedback learning loop - Pattern recognition and continuous improvement - Agentic chat support with AI - API for ticket resolution - Frontend React with Material-UI - CI/CD pipelines (GitLab + Gitea) - Docker & Kubernetes deployment - Complete documentation and guides v2.0 Highlights: - Auto-remediation with write operations (disabled by default) - Reliability calculator with 4-factor scoring - Human feedback system for continuous learning - Pattern-based progressive automation - Approval workflow for critical actions - Full audit trail and rollback capability
1.5 KiB
1.5 KiB
09 - Procedure Operative
Ultimo Aggiornamento: [DATA_AGGIORNAMENTO]
Versione Documento: [VERSIONE]
Responsabile: [NOME_RESPONSABILE]
1. Procedure Standard
1.1 Elenco Procedure
| ID | Nome Procedura | Categoria | Versione | Ultima Revisione | Owner | Stato |
|---|---|---|---|---|---|---|
| [ID] | [NOME] | [CATEGORIA] | [VER] | [DATA] | [OWNER] | [ATTIVO/DRAFT] |
2. Runbook Operativi
2.1 Runbook Disponibili
| Nome | Tipo | Frequenza Utilizzo | Ultimo Aggiornamento | Link |
|---|---|---|---|---|
| [NOME] | [PROCEDURE/TROUBLESHOOTING] | [FREQ] | [DATA] | [URL] |
3. Maintenance Windows
3.1 Schedule
- Production: [GIORNO] [ORARIO]
- Non-Production: [GIORNO] [ORARIO]
- Emergency: [PROCESSO]
4. Escalation Matrix
4.1 Escalation Path
| Livello | Ruolo | Responsabilità | Tempo Risposta | Contatto |
|---|---|---|---|---|
| L1 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
| L2 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
| L3 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
5. Change Management
5.1 Change Process
- CAB Meeting: [FREQUENZA]
- Approval Required: [CONDIZIONI]
- Backout Plan: [OBBLIGATORIO/OPZIONALE]
- Post-Implementation Review: [OBBLIGATORIO]
Token Utilizzati: [CONTEGGIO_APPROSSIMATIVO]
Prossimo Aggiornamento Previsto: [DATA]