Initial commit: LLM Automation Docs & Remediation Engine v2.0

Features:
- Automated datacenter documentation generation
- MCP integration for device connectivity
- Auto-remediation engine with safety checks
- Multi-factor reliability scoring (0-100%)
- Human feedback learning loop
- Pattern recognition and continuous improvement
- Agentic chat support with AI
- API for ticket resolution
- Frontend React with Material-UI
- CI/CD pipelines (GitLab + Gitea)
- Docker & Kubernetes deployment
- Complete documentation and guides

v2.0 Highlights:
- Auto-remediation with write operations (disabled by default)
- Reliability calculator with 4-factor scoring
- Human feedback system for continuous learning
- Pattern-based progressive automation
- Approval workflow for critical actions
- Full audit trail and rollback capability

templates/09_procedure_operative.md

@@ -0,0 +1,58 @@
+# 09 - Procedure Operative
+
+**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]  
+**Versione Documento**: [VERSIONE]  
+**Responsabile**: [NOME_RESPONSABILE]
+
+---
+
+## 1. Procedure Standard
+
+### 1.1 Elenco Procedure
+| ID | Nome Procedura | Categoria | Versione | Ultima Revisione | Owner | Stato |
+|----|----------------|-----------|----------|------------------|-------|-------|
+| [ID] | [NOME] | [CATEGORIA] | [VER] | [DATA] | [OWNER] | [ATTIVO/DRAFT] |
+
+---
+
+## 2. Runbook Operativi
+
+### 2.1 Runbook Disponibili
+| Nome | Tipo | Frequenza Utilizzo | Ultimo Aggiornamento | Link |
+|------|------|-------------------|---------------------|------|
+| [NOME] | [PROCEDURE/TROUBLESHOOTING] | [FREQ] | [DATA] | [URL] |
+
+---
+
+## 3. Maintenance Windows
+
+### 3.1 Schedule
+- **Production**: [GIORNO] [ORARIO]
+- **Non-Production**: [GIORNO] [ORARIO]
+- **Emergency**: [PROCESSO]
+
+---
+
+## 4. Escalation Matrix
+
+### 4.1 Escalation Path
+| Livello | Ruolo | Responsabilità | Tempo Risposta | Contatto |
+|---------|-------|----------------|----------------|----------|
+| L1 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
+| L2 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
+| L3 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
+
+---
+
+## 5. Change Management
+
+### 5.1 Change Process
+- **CAB Meeting**: [FREQUENZA]
+- **Approval Required**: [CONDIZIONI]
+- **Backout Plan**: [OBBLIGATORIO/OPZIONALE]
+- **Post-Implementation Review**: [OBBLIGATORIO]
+
+---
+
+**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]  
+**Prossimo Aggiornamento Previsto**: [DATA]