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Initial commit: LLM Automation Docs & Remediation Engine v2.0

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Features:
- Automated datacenter documentation generation
- MCP integration for device connectivity
- Auto-remediation engine with safety checks
- Multi-factor reliability scoring (0-100%)
- Human feedback learning loop
- Pattern recognition and continuous improvement
- Agentic chat support with AI
- API for ticket resolution
- Frontend React with Material-UI
- CI/CD pipelines (GitLab + Gitea)
- Docker & Kubernetes deployment
- Complete documentation and guides

v2.0 Highlights:
- Auto-remediation with write operations (disabled by default)
- Reliability calculator with 4-factor scoring
- Human feedback system for continuous learning
- Pattern-based progressive automation
- Approval workflow for critical actions
- Full audit trail and rollback capability
This commit is contained in:
LLM Automation System
2025-10-17 23:47:28 +00:00
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# 01 - Infrastruttura Fisica
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Informazioni Generali Datacenter
### 1.1 Localizzazione
- **Indirizzo**: [INDIRIZZO_COMPLETO]
- **Classificazione Tier**: [TIER_LEVEL]
- **Superficie Totale**: [SUPERFICIE_MQ] mq
- **Superficie Tecnica**: [SUPERFICIE_TECNICA_MQ] mq
- **Anno di Costruzione/Ristrutturazione**: [ANNO]
### 1.2 Caratteristiche Strutturali
- **Pavimento Sopraelevato**: [SI/NO] - Altezza: [ALTEZZA_CM] cm
- **Altezza Soffitto**: [ALTEZZA_M] m
- **Portata Pavimento**: [KG_MQ] kg/mq
- **Resistenza Antisismica**: [CLASSE_SISMICA]
- **Certificazioni**: [LISTA_CERTIFICAZIONI]
---
## 2. Layout e Organizzazione
### 2.1 Mappa Datacenter
```
[INSERIRE_MAPPA_ASCII_O_DESCRIZIONE_LAYOUT]
```
### 2.2 Sale e Zone
| Zona | Funzione | Superficie (mq) | Controllo Accesso |
|------|----------|-----------------|-------------------|
| [NOME_ZONA] | [FUNZIONE] | [MQ] | [TIPO_ACCESSO] |
### 2.3 Rack Layout
| ID Rack | Posizione | Unità (U) | Occupazione (U) | Capacità Residua (U) | Potenza Max (kW) |
|---------|-----------|-----------|-----------------|----------------------|------------------|
| [ID] | [ROW-COL] | [42U] | [OCCUPATI] | [DISPONIBILI] | [KW] |
---
## 3. Sistema Elettrico
### 3.1 Alimentazione Primaria
- **Fornitore**: [NOME_FORNITORE]
- **Contratto**: [TIPO_CONTRATTO] - [POTENZA_KW] kW
- **Tensione**: [TENSIONE] V
- **Punti di Consegna**: [NUMERO_PUNTI]
- **Ridondanza**: [N/N+1/2N]
### 3.2 Gruppi di Continuità (UPS)
| ID UPS | Marca/Modello | Potenza (kVA) | Capacità Batterie | Autonomia (min) | Ultimo Test | Prossima Manutenzione |
|--------|---------------|---------------|-------------------|-----------------|-------------|----------------------|
| [ID] | [MARCA/MODELLO] | [KVA] | [KWH] | [MINUTI] | [DATA] | [DATA] |
### 3.3 Gruppi Elettrogeni
| ID Generatore | Marca/Modello | Potenza (kW) | Carburante | Capacità Serbatoio | Autonomia (h) | Ultimo Test |
|---------------|---------------|--------------|------------|--------------------|---------------|-------------|
| [ID] | [MARCA/MODELLO] | [KW] | [TIPO] | [LITRI] | [ORE] | [DATA] |
### 3.4 Quadri Elettrici e PDU
| ID PDU | Rack | Tipo | Alimentazione | Prese Totali | Prese Utilizzate | Monitoraggio |
|--------|------|------|---------------|--------------|------------------|--------------|
| [ID] | [RACK_ID] | [MANAGED/SWITCHED/BASIC] | [UPS/GEN/RETE] | [N] | [N] | [SI/NO] |
### 3.5 Power Budget
- **Potenza Installata Totale**: [KW] kW
- **Potenza Utilizzata**: [KW] kW ([PERCENTUALE]%)
- **Potenza Disponibile**: [KW] kW
- **PUE (Power Usage Effectiveness)**: [VALORE]
---
## 4. Sistema di Raffreddamento
### 4.1 Architettura Cooling
- **Tipo Sistema**: [IN-ROW/PERIMETRALE/IBRIDO]
- **Ridondanza**: [N/N+1/N+2]
- **Capacità Totale**: [KW] kW di raffreddamento
### 4.2 Unità di Condizionamento
| ID CRAC/CRAH | Marca/Modello | Capacità (kW) | Posizione | Temperatura Set | Stato | Ultimo Service |
|--------------|---------------|---------------|-----------|-----------------|-------|----------------|
| [ID] | [MARCA/MODELLO] | [KW] | [POSIZIONE] | [TEMP_C]°C | [ATTIVO/STANDBY] | [DATA] |
### 4.3 Sistema di Free Cooling
- **Disponibile**: [SI/NO]
- **Tipo**: [DIRECT/INDIRECT]
- **Ore Utilizzo Annue**: [ORE]
- **Risparmio Energetico Stimato**: [PERCENTUALE]%
### 4.4 Parametri Ambientali Target
- **Temperatura Operativa**: [MIN_TEMP]°C - [MAX_TEMP]°C
- **Temperatura Ideale**: [IDEAL_TEMP]°C
- **Umidità Relativa**: [MIN_RH]% - [MAX_RH]%
- **Umidità Ideale**: [IDEAL_RH]%
### 4.5 Monitoraggio Ambientale
| Sensore ID | Posizione | Tipo | Valore Attuale | Soglia Allarme | Stato |
|------------|-----------|------|----------------|----------------|-------|
| [ID] | [POSIZIONE] | [TEMP/HUMIDITY/AIRFLOW] | [VALORE] | [SOGLIA] | [OK/WARN/ALERT] |
---
## 5. Sicurezza Fisica
### 5.1 Controllo Accessi
- **Sistema**: [MARCA/MODELLO]
- **Tecnologia**: [BADGE/BIOMETRICO/PIN/MULTI-FACTOR]
- **Livelli di Accesso**: [NUMERO_LIVELLI]
- **Log Retention**: [GIORNI] giorni
### 5.2 Zone di Sicurezza
| Zona | Livello Sicurezza | Metodo Accesso | Personale Autorizzato | Log Attivo |
|------|-------------------|----------------|----------------------|------------|
| [ZONA] | [LIVELLO_1-5] | [TIPO_ACCESSO] | [N_PERSONE] | [SI/NO] |
### 5.3 Videosorveglianza
- **Sistema**: [MARCA/MODELLO]
- **Numero Telecamere**: [N]
- **Copertura**: [PERCENTUALE]%
- **Registrazione**: [RISOLUZIONE] - [FPS] fps
- **Retention**: [GIORNI] giorni
- **Analisi Video**: [SI/NO]
### 5.4 Sistema Antintrusione
- **Sistema**: [MARCA/MODELLO]
- **Sensori Perimetrali**: [N]
- **Sensori Volumetrici**: [N]
- **Integrazione**: [ELENCO_INTEGRAZIONI]
---
## 6. Sicurezza Antincendio
### 6.1 Rilevazione Incendi
- **Sistema**: [MARCA/MODELLO]
- **Tecnologia**: [ASPIRAZIONE/PUNTUALE/LINEARE]
- **Numero Rilevatori**: [N]
- **Centrale**: [MODELLO]
- **Ultima Manutenzione**: [DATA]
### 6.2 Sistema di Spegnimento
- **Tipo**: [GAS/ACQUA/SCHIUMA]
- **Agente Estinguente**: [TIPO_AGENTE]
- **Copertura Zone**: [LISTA_ZONE]
- **Bombole/Serbatoi**: [N]
- **Capacità Totale**: [KG/LITRI]
- **Ultimo Test**: [DATA]
- **Prossima Ricarica**: [DATA]
### 6.3 Estintori Portatili
| Tipo | Quantità | Posizioni | Ultima Verifica | Prossima Scadenza |
|------|----------|-----------|-----------------|-------------------|
| [TIPO] | [N] | [POSIZIONI] | [DATA] | [DATA] |
---
## 7. Connettività e Cablaggio Strutturato
### 7.1 Infrastruttura di Cablaggio
- **Tipo Cablaggio Dati**: [CAT6/CAT6A/CAT7/FIBRA]
- **Lunghezza Totale Installata**: [METRI] m
- **Standard**: [TIA-942/ISO]
- **Codifica Colori**: [SCHEMA_COLORI]
### 7.2 Permute e Patch Panel
| ID Permuta | Rack | Porte Totali | Porte Utilizzate | Tipo | Certificazione |
|------------|------|--------------|------------------|------|----------------|
| [ID] | [RACK] | [N] | [N] | [COPPER/FIBER] | [SI/NO] |
### 7.3 Cablaggio Fibra Ottica
- **Tipo Fibra**: [SINGLE/MULTI-MODE]
- **Connettori**: [LC/SC/MTP]
- **Backbone Principale**: [DESCRIZIONE]
- **Ridondanza**: [SI/NO]
### 7.4 Documentazione Cablaggio
- **Schema Aggiornato**: [SI/NO]
- **Etichettatura**: [COMPLETA/PARZIALE]
- **Database Connessioni**: [SISTEMA_UTILIZZATO]
---
## 8. Connettività Esterna
### 8.1 Carrier e Provider
| Provider | Servizio | Tecnologia | Banda | SLA | Circuito ID | Punto Terminazione |
|----------|----------|------------|-------|-----|-------------|-------------------|
| [NOME] | [INTERNET/MPLS/DIA] | [FIBRA/RADIO] | [MBPS/GBPS] | [PERCENTUALE]% | [ID] | [RACK/POS] |
### 8.2 Ridondanza Connettività
- **Provider Primario**: [NOME] - [BANDA]
- **Provider Secondario**: [NOME] - [BANDA]
- **Diversità Geografica**: [SI/NO]
- **Failover Automatico**: [SI/NO] - Tempo: [SECONDI]s
---
## 9. Manutenzione e Contratti
### 9.1 Contratti Attivi
| Fornitore | Servizio | Tipo Contratto | Scadenza | Costo Annuo | Referente |
|-----------|----------|----------------|----------|-------------|-----------|
| [NOME] | [SERVIZIO] | [ON-SITE/REMOTO] | [DATA] | [EURO] | [NOME] |
### 9.2 Schedule Manutenzioni
| Sistema | Frequenza | Ultima Manutenzione | Prossima Pianificata | Fornitore |
|---------|-----------|---------------------|---------------------|-----------|
| [SISTEMA] | [FREQ] | [DATA] | [DATA] | [FORNITORE] |
### 9.3 Ricambi e Spare Parts
| Componente | Quantità Stock | Ubicazione | Valore | Utilizzo Medio Annuo |
|------------|----------------|------------|--------|---------------------|
| [COMPONENTE] | [N] | [UBICAZIONE] | [EURO] | [N/ANNO] |
---
## 10. Compliance e Certificazioni
### 10.1 Certificazioni Datacenter
- **ISO 27001**: [SI/NO] - Scadenza: [DATA]
- **ISO 9001**: [SI/NO] - Scadenza: [DATA]
- **Tier Certification**: [UPTIME_INSTITUTE] - [TIER_LEVEL]
- **SOC 2**: [SI/NO] - Tipo: [TYPE_I/II]
- **PCI DSS**: [SI/NO] - Livello: [LEVEL]
### 10.2 Audit e Verifiche
| Tipo Audit | Ultimo | Prossimo | Esito | Note |
|------------|--------|----------|-------|------|
| [TIPO] | [DATA] | [DATA] | [PASS/FAIL] | [NOTE] |
---
## 11. Contatti di Emergenza
### 11.1 Team Interno
| Ruolo | Nome | Telefono | Email | Disponibilità |
|-------|------|----------|-------|---------------|
| [RUOLO] | [NOME] | [NUMERO] | [EMAIL] | [24/7/OFFICE] |
### 11.2 Fornitori Critici
| Servizio | Azienda | Telefono Emergenza | Ticket System | SLA Risposta |
|----------|---------|-------------------|---------------|--------------|
| [SERVIZIO] | [NOME] | [NUMERO] | [URL] | [ORE]h |
---
## 12. Note e Osservazioni
### 12.1 Modifiche Recenti
- [DATA]: [DESCRIZIONE_MODIFICA]
### 12.2 Progetti in Corso
- [NOME_PROGETTO]: [STATO] - Completamento previsto: [DATA]
### 12.3 Known Issues
- [DESCRIZIONE_ISSUE] - Criticità: [LOW/MEDIUM/HIGH] - Ticket: [ID]
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 02 - Networking
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Architettura di Rete
### 1.1 Topologia Generale
```
[DIAGRAMMA_ASCII_TOPOLOGIA_RETE]
```
### 1.2 Segmentazione Rete
- **Core Layer**: [DESCRIZIONE_TECNOLOGIA]
- **Distribution Layer**: [DESCRIZIONE_TECNOLOGIA]
- **Access Layer**: [DESCRIZIONE_TECNOLOGIA]
- **DMZ**: [SI/NO] - [N] zone
- **Management Network**: [SUBNET]
---
## 2. Switch Core e Distribution
### 2.1 Inventario Switch Core
| Hostname | Marca/Modello | Ruolo | Management IP | Porte | Uplink | Firmware | Posizione |
|----------|---------------|-------|---------------|-------|--------|----------|-----------|
| [HOSTNAME] | [VENDOR/MODEL] | [CORE/DIST] | [IP] | [N] | [TIPO/SPEED] | [VERSION] | [RACK-U] |
### 2.2 Configurazione Ridondanza
- **Protocollo**: [VRRP/HSRP/STACKING/MC-LAG]
- **Topology**: [RING/MESH/STAR]
- **Link Aggregation**: [LACP/STATIC]
- **Failover Time**: < [SECONDI]s
### 2.3 Spanning Tree
- **Protocollo**: [STP/RSTP/MSTP]
- **Root Primary**: [SWITCH_ID]
- **Root Secondary**: [SWITCH_ID]
- **Protezioni Attive**: [BPDU_GUARD/ROOT_GUARD/LOOP_GUARD]
---
## 3. Switch Access
### 3.1 Inventario Switch Access
| Hostname | Modello | Management IP | Porte | PoE | Stack | Posizione | Uplink a |
|----------|---------|---------------|-------|-----|-------|-----------|----------|
| [HOSTNAME] | [MODEL] | [IP] | [N] | [W] | [MEMBER] | [RACK-U] | [DIST_SW] |
### 3.2 Standard Configurazione Access
- **VLAN Management**: [VLAN_ID]
- **VLAN Nativa**: [VLAN_ID]
- **Porta di Default**: [VLAN/SHUTDOWN]
- **Port Security**: [ENABLED/DISABLED]
- **DHCP Snooping**: [ENABLED/DISABLED]
---
## 4. VLAN e Subnetting
### 4.1 Piano VLAN
| VLAN ID | Nome | Subnet | Gateway | Scopo | ACL | DHCP |
|---------|------|--------|---------|-------|-----|------|
| [ID] | [NOME] | [SUBNET] | [IP] | [DESCRIZIONE] | [ACL_ID] | [SI/NO] |
### 4.2 Inter-VLAN Routing
- **Metodo**: [ROUTER-ON-STICK/L3-SWITCH/FIREWALL]
- **Device**: [HOSTNAME]
- **Protocollo Routing**: [STATIC/OSPF/BGP]
### 4.3 Piano di Indirizzamento IP
| Rete | Range | Utilizzo | Allocati | Disponibili | Note |
|------|-------|----------|----------|-------------|------|
| [SUBNET] | [RANGE] | [SCOPO] | [N] | [N] | [NOTE] |
---
## 5. Routing
### 5.1 Router e Firewall
| Hostname | Tipo | Marca/Modello | Management IP | WAN IP | LAN IP | Throughput | Posizione |
|----------|------|---------------|---------------|--------|--------|------------|-----------|
| [HOSTNAME] | [ROUTER/FW/UTM] | [VENDOR/MODEL] | [IP] | [IP] | [IP] | [GBPS] | [RACK-U] |
### 5.2 Protocolli di Routing
| Protocollo | Area/AS | Router | Reti Annunciate | Neighbors | Stato |
|------------|---------|--------|-----------------|-----------|-------|
| [OSPF/BGP/STATIC] | [ID] | [HOSTNAME] | [N] | [N] | [UP/DOWN] |
### 5.3 Route Statiche Critiche
| Destinazione | Next Hop | Metric | Interfaccia | Scopo |
|--------------|----------|--------|-------------|-------|
| [NETWORK] | [IP] | [N] | [IF] | [DESCRIZIONE] |
---
## 6. Firewall e Sicurezza
### 6.1 Configurazione Firewall
- **Marca/Modello**: [VENDOR/MODEL]
- **Versione Software**: [VERSION]
- **Modalità**: [ROUTED/TRANSPARENT]
- **High Availability**: [ACTIVE-PASSIVE/ACTIVE-ACTIVE]
- **Throughput**: [GBPS] Gbps
- **Concurrent Sessions**: [N]
### 6.2 Zone di Sicurezza
| Zona | Trust Level | Interfacce | Reti | Policy Default |
|------|-------------|------------|------|----------------|
| [ZONA] | [0-100] | [IF_LIST] | [SUBNET] | [ALLOW/DENY] |
### 6.3 Regole Firewall Principali
| ID | Nome | Source | Destination | Servizio | Azione | Log | Hit Count |
|----|------|--------|-------------|----------|--------|-----|-----------|
| [ID] | [NOME] | [SRC] | [DST] | [SERVICE] | [ALLOW/DENY] | [SI/NO] | [N] |
### 6.4 NAT Configuration
| Tipo | Original IP | Translated IP | Servizio | Scopo |
|------|-------------|---------------|----------|-------|
| [SNAT/DNAT/PAT] | [IP] | [IP] | [SERVICE] | [DESCRIZIONE] |
### 6.5 IPS/IDS
- **Sistema**: [VENDOR/MODEL]
- **Modalità**: [IPS/IDS/HYBRID]
- **Signature Set**: [VERSION] - Update: [FREQUENCY]
- **Policy**: [BALANCED/SECURITY/CONNECTIVITY]
- **False Positive Rate**: [PERCENTUALE]%
---
## 7. VPN
### 7.1 VPN Site-to-Site
| Nome | Remote Gateway | Local Subnet | Remote Subnet | Protocol | Encryption | Status |
|------|----------------|--------------|---------------|----------|------------|--------|
| [NOME] | [IP/FQDN] | [SUBNET] | [SUBNET] | [IPSEC/GRE] | [ALGORITHM] | [UP/DOWN] |
### 7.2 VPN Remote Access
- **Sistema**: [VENDOR/MODEL]
- **Protocollo**: [SSL-VPN/IPSEC]
- **Licenze**: [N] concurrent users
- **Utilizzo Medio**: [N] users
- **Picco Utilizzo**: [N] users - [DATA]
- **MFA Richiesta**: [SI/NO]
### 7.3 Policy VPN
| Gruppo | Split Tunnel | Route Pushed | DNS Pushed | Timeout | Rekeying |
|--------|--------------|--------------|------------|---------|----------|
| [GRUPPO] | [SI/NO] | [ROUTES] | [DNS_IPs] | [MIN] | [SEC] |
---
## 8. Load Balancing
### 8.1 Load Balancer
| Hostname | Tipo | Marca/Modello | VIP Managed | Throughput | HA Status | Posizione |
|----------|------|---------------|-------------|------------|-----------|-----------|
| [HOSTNAME] | [L4/L7/ADC] | [VENDOR/MODEL] | [N] | [GBPS] | [MASTER/BACKUP] | [RACK-U] |
### 8.2 Virtual Server Configuration
| Nome | VIP | Protocol | Port | Pool | Persistence | Health Check | Status |
|------|-----|----------|------|------|-------------|--------------|--------|
| [NOME] | [IP] | [TCP/UDP/HTTP] | [PORT] | [POOL_NAME] | [TYPE] | [METHOD] | [UP/DOWN] |
### 8.3 Server Pool
| Pool Name | Membri | Algoritmo | Health Check | Active Members | Traffico (Mbps) |
|-----------|--------|-----------|--------------|----------------|-----------------|
| [NOME] | [N] | [ALGORITHM] | [TYPE] | [N] | [MBPS] |
---
## 9. DNS e DHCP
### 9.1 DNS Servers
| Hostname | IP | Tipo | Zone Gestite | Queries/sec | Uptime | Cache Hit Rate |
|----------|-------|------|--------------|-------------|--------|----------------|
| [HOSTNAME] | [IP] | [AUTH/RECURSIVE] | [N] | [N] | [%] | [%] |
### 9.2 Zone DNS Principali
| Zona | Tipo | Master | Records | DNSSEC | Ultima Modifica |
|------|------|--------|---------|--------|-----------------|
| [ZONE] | [MASTER/SLAVE] | [IP] | [N] | [SI/NO] | [DATA] |
### 9.3 DHCP Servers
| Hostname | IP | Scope Gestiti | Lease Time | Total Addresses | Allocated | Disponibili |
|----------|-----|---------------|------------|-----------------|-----------|-------------|
| [HOSTNAME] | [IP] | [N] | [TIME] | [N] | [N] | [N] |
### 9.4 DHCP Scopes
| Scope | Range | VLAN | Gateway | DNS | Options | Utilizzo % |
|-------|-------|------|---------|-----|---------|-----------|
| [NOME] | [RANGE] | [VLAN] | [IP] | [IPs] | [OPTIONS] | [%] |
---
## 10. Wireless (se presente)
### 10.1 Controller Wireless
- **Sistema**: [VENDOR/MODEL]
- **Management IP**: [IP]
- **AP Gestiti**: [N]
- **Utenti Concorrenti Max**: [N]
- **Versione Firmware**: [VERSION]
### 10.2 Access Point
| Nome | Modello | Management IP | Location | SSID Broadcast | Clients | Channel | Power |
|------|---------|---------------|----------|----------------|---------|---------|-------|
| [NOME] | [MODEL] | [IP] | [LOC] | [N] | [N] | [CH] | [dBm] |
### 10.3 SSID Configuration
| SSID | VLAN | Security | Authentication | Encryption | Max Users | Hidden |
|------|------|----------|----------------|------------|-----------|--------|
| [NOME] | [VLAN] | [WPA2/WPA3] | [PSK/802.1X] | [AES] | [N] | [SI/NO] |
---
## 11. Network Monitoring e Management
### 11.1 Network Management System
- **Sistema**: [VENDOR/PRODUCT]
- **Management IP**: [IP]
- **Device Monitorati**: [N]
- **Retention Dati**: [GIORNI] giorni
- **Polling Interval**: [SECONDI]s
### 11.2 SNMP Configuration
- **Versione**: [V2C/V3]
- **Community String**: [MASKED/REFERENCE]
- **Trap Destination**: [IP]
- **OID Monitorati**: [LISTA_PRINCIPALI]
### 11.3 NetFlow/sFlow
- **Protocollo**: [NETFLOW/SFLOW/IPFIX]
- **Collector**: [IP]
- **Sampling Rate**: 1:[N]
- **Retention**: [GIORNI] giorni
### 11.4 Syslog
- **Syslog Server**: [IP]
- **Facility**: [LOCAL0-7]
- **Severity Level**: [LEVEL]
- **Retention**: [GIORNI] giorni
- **Storage Utilizzato**: [GB]
---
## 12. QoS (Quality of Service)
### 12.1 Policy QoS
| Nome Policy | Traffic Class | DSCP | Priority | Bandwidth | Applicata su |
|-------------|---------------|------|----------|-----------|--------------|
| [NOME] | [CLASS] | [VALUE] | [0-7] | [MBPS/%] | [INTERFACES] |
### 12.2 Traffic Shaping
- **Metodo**: [POLICING/SHAPING]
- **Queueing**: [FIFO/WFQ/CBWFQ]
- **Congestion Avoidance**: [WRED/TAIL-DROP]
---
## 13. Network Access Control
### 13.1 Sistema NAC
- **Soluzione**: [VENDOR/PRODUCT]
- **Authentication**: [802.1X/MAC/HYBRID]
- **RADIUS Server**: [IP]
- **Porte Monitorate**: [N]
### 13.2 Profili NAC
| Profilo | Autenticazione | VLAN Assegnata | Restrizioni | Dispositivi |
|---------|----------------|----------------|-------------|-------------|
| [NOME] | [METODO] | [VLAN] | [DESCRIZIONE] | [N] |
---
## 14. SD-WAN (se presente)
### 14.1 Architettura SD-WAN
- **Soluzione**: [VENDOR/PRODUCT]
- **Controller**: [IP/CLOUD]
- **Edge Devices**: [N]
- **WAN Links**: [N]
### 14.2 Policy SD-WAN
| Policy | Applicazione | Link Primario | Link Secondario | Failover Threshold | SLA Monitor |
|--------|--------------|---------------|-----------------|-------------------|-------------|
| [NOME] | [APP] | [LINK] | [LINK] | [METRIC] | [LATENCY/LOSS] |
---
## 15. Banda e Traffico
### 15.1 Utilizzo Banda Internet
- **Banda Totale**: [MBPS] Mbps
- **Utilizzo Medio**: [MBPS] Mbps ([%]%)
- **Picco Utilizzo**: [MBPS] Mbps - [DATA/ORA]
- **Top Talkers**: [LISTA]
### 15.2 Traffico Interno
- **Core-to-Core**: [GBPS] Gbps avg
- **North-South**: [GBPS] Gbps avg
- **East-West**: [GBPS] Gbps avg
---
## 16. Backup Configurazioni
### 16.1 Sistema di Backup
- **Metodo**: [TFTP/SCP/GIT/AUTOMATED]
- **Frequenza**: [GIORNALIERO/SETTIMANALE]
- **Retention**: [N] versioni / [GIORNI] giorni
- **Location**: [PATH/SERVER]
### 16.2 Ultimo Backup
| Device | Ultimo Backup | Config Version | Metodo | Status |
|--------|---------------|----------------|--------|--------|
| [HOSTNAME] | [DATA/ORA] | [VERSION] | [METODO] | [SUCCESS/FAIL] |
---
## 17. Change Management
### 17.1 Maintenance Window
- **Giorno**: [GIORNO_SETTIMANA]
- **Orario**: [HH:MM] - [HH:MM]
- **Approval Process**: [DESCRIZIONE]
### 17.2 Ultimi Cambiamenti
| Data | Ticket | Descrizione | Device | Eseguito da | Esito |
|------|--------|-------------|--------|-------------|-------|
| [DATA] | [ID] | [DESC] | [DEVICE] | [NOME] | [SUCCESS/ROLLBACK] |
---
## 18. Network Security Posture
### 18.1 Vulnerability Assessment
- **Ultimo Scan**: [DATA]
- **Tool Utilizzato**: [TOOL]
- **Vulnerabilità Critiche**: [N]
- **Vulnerabilità Alte**: [N]
- **Remediation ETA**: [DATA]
### 18.2 Patch Level
| Device Type | Vendor | Current Version | Latest Version | EOL Date | Upgrade Planned |
|-------------|--------|-----------------|----------------|----------|-----------------|
| [TYPE] | [VENDOR] | [VERSION] | [VERSION] | [DATA] | [DATA] |
---
## 19. Documentazione Tecnica
### 19.1 Diagrammi Disponibili
- [X] Topologia Fisica
- [X] Topologia Logica
- [X] VLAN Design
- [X] IP Addressing Plan
- [X] Rack Elevations (Network devices)
### 19.2 Procedure Standard
- [X] Router/Switch Configuration Standard
- [X] VLAN Creation Procedure
- [X] Firewall Rule Request Process
- [X] Network Troubleshooting Runbook
---
## 20. Performance Metrics
### 20.1 KPI Rete
| Metrica | Target | Valore Attuale | Trend | Note |
|---------|--------|----------------|-------|------|
| Uptime % | [TARGET] | [CURRENT] | [↑/↓/→] | [NOTE] |
| Latenza Media (ms) | [TARGET] | [CURRENT] | [↑/↓/→] | [NOTE] |
| Packet Loss % | [TARGET] | [CURRENT] | [↑/↓/→] | [NOTE] |
| Jitter (ms) | [TARGET] | [CURRENT] | [↑/↓/→] | [NOTE] |
### 20.2 Incidenti Rete (Ultimi 30gg)
| Data | Durata | Servizi Impattati | Root Cause | Azioni Correttive |
|------|--------|-------------------|------------|-------------------|
| [DATA] | [MIN] | [SERVIZI] | [CAUSA] | [AZIONI] |
---
## 21. Contatti e Escalation
### 21.1 Network Team
| Ruolo | Nome | Telefono | Email | Disponibilità |
|-------|------|----------|-------|---------------|
| [RUOLO] | [NOME] | [TEL] | [EMAIL] | [SCHEDULE] |
### 21.2 Vendor Support
| Vendor | Prodotto | Contract Level | Phone | Portal | TAC Access |
|--------|----------|----------------|-------|--------|------------|
| [VENDOR] | [PRODUCT] | [LEVEL] | [PHONE] | [URL] | [CASE_ID] |
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 03 - Server e Virtualizzazione
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Architettura Virtualizzazione
### 1.1 Hypervisor Platform
- **Piattaforma**: [VMWARE/HYPER-V/PROXMOX/KVM/XEN]
- **Versione**: [VERSION]
- **Licenze**: [N] - Tipo: [PER-CPU/PER-VM/UNLIMITED]
- **Management Console**: [URL/IP]
- **Supporto**: [LEVEL] - Scadenza: [DATA]
### 1.2 Cluster Configuration
| Cluster Name | Hosts | Total CPU | Total RAM | Total VMs | DRS/HA | Version |
|--------------|-------|-----------|-----------|-----------|--------|---------|
| [NOME] | [N] | [N_CORES] | [GB] | [N] | [ENABLED/DISABLED] | [VERSION] |
---
## 2. Host Fisici
### 2.1 Inventario Server Fisici
| Hostname | Marca/Modello | CPU | RAM (GB) | Storage Locale | NIC | IPMI IP | Rack | Cluster | Stato |
|----------|---------------|-----|----------|----------------|-----|---------|------|---------|-------|
| [HOSTNAME] | [VENDOR/MODEL] | [MODEL/CORES] | [GB] | [TB] | [N x SPEED] | [IP] | [RACK-U] | [CLUSTER] | [ONLINE/OFFLINE] |
### 2.2 Configurazione Standard Server
- **BIOS Version**: [VERSION]
- **Firmware**: [VERSIONS]
- **Boot Mode**: [UEFI/LEGACY]
- **Power Profile**: [BALANCED/PERFORMANCE/POWER_SAVE]
- **Virtualization**: [ENABLED] - VT-x/AMD-V, VT-d/AMD-Vi
### 2.3 Capacity Planning Host
| Hostname | CPU Usage % | RAM Usage % | Storage % | VMs Running | Overcommit Ratio |
|----------|-------------|-------------|-----------|-------------|------------------|
| [HOSTNAME] | [%] | [%] | [%] | [N] | [RATIO] |
---
## 3. Macchine Virtuali
### 3.1 Inventario VM
| VM Name | OS | vCPU | RAM (GB) | Storage (GB) | IP | Host | Cluster | Environment | Status |
|---------|----|----- |----------|--------------|-------|------|---------|-------------|--------|
| [VMNAME] | [OS/VERSION] | [N] | [GB] | [GB] | [IP] | [HOST] | [CLUSTER] | [PROD/DEV/TEST] | [ON/OFF] |
### 3.2 Template VM
| Template Name | OS | vCPU | RAM | Disk | Tools | Ultima Modifica | Utilizzo |
|---------------|-------|------|-----|------|-------|-----------------|----------|
| [TEMPLATE] | [OS] | [N] | [GB] | [GB] | [VERSION] | [DATA] | [N VMs] |
### 3.3 Snapshot Management
| VM Name | Snapshot Name | Dimensione (GB) | Creazione | Età (giorni) | Retention Policy |
|---------|---------------|-----------------|-----------|--------------|------------------|
| [VMNAME] | [SNAPSHOT] | [GB] | [DATA] | [N] | [POLICY] |
---
## 4. Storage Virtuale
### 4.1 Datastore
| Datastore | Tipo | Capacità (TB) | Utilizzato (TB) | Libero (TB) | Utilizzo % | IOPS | Latenza (ms) | VMs |
|-----------|------|---------------|-----------------|-------------|-----------|------|-------------|-----|
| [NOME] | [VMFS/NFS/VSAN] | [TB] | [TB] | [TB] | [%] | [N] | [MS] | [N] |
### 4.2 Storage Policy
| Policy Name | RAID Level | Thick/Thin | Dedupe | Compression | Tiering | VMs Assegnate |
|-------------|------------|------------|--------|-------------|---------|---------------|
| [POLICY] | [RAID] | [TYPE] | [SI/NO] | [SI/NO] | [SI/NO] | [N] |
---
## 5. Networking Virtuale
### 5.1 Virtual Switch
| vSwitch | Tipo | Uplink | MTU | VLAN | Port Groups | Security |
|---------|------|--------|-----|------|-------------|----------|
| [NOME] | [STANDARD/DISTRIBUTED] | [N x SPEED] | [BYTES] | [VLAN_LIST] | [N] | [POLICY] |
### 5.2 Port Groups
| Port Group | VLAN | Network | Security Policy | Traffic Shaping | VMs |
|------------|------|---------|-----------------|-----------------|-----|
| [NOME] | [VLAN] | [SUBNET] | [POLICY] | [IN/OUT MBPS] | [N] |
### 5.3 Virtual Router/Firewall
| Nome | Tipo | Versione | Interfaces | Rules | NAT Rules | VPN | Status |
|------|------|----------|------------|-------|-----------|-----|--------|
| [NOME] | [NSX/VYOS/PFSENSE] | [VERSION] | [N] | [N] | [N] | [N] | [UP/DOWN] |
---
## 6. High Availability e Fault Tolerance
### 6.1 HA Configuration
- **HA Abilitato**: [SI/NO]
- **Admission Control**: [POLICY]
- **Host Failure Response**: [RESTART_VMS/LEAVE_OFF]
- **VM Restart Priority**: [HIGH/MEDIUM/LOW/DISABLED]
- **Isolation Response**: [POWER_OFF/LEAVE_ON]
### 6.2 DRS (Distributed Resource Scheduler)
- **DRS Abilitato**: [SI/NO]
- **Automation Level**: [MANUAL/PARTIALLY/FULLY]
- **Migration Threshold**: [CONSERVATIVE/MODERATE/AGGRESSIVE]
- **VM-Host Affinity Rules**: [N]
- **VM-VM Affinity Rules**: [N]
### 6.3 Fault Tolerance
| VM Name | FT Status | Secondary Host | Lag (ms) | Bandwidth Usage (Mbps) | Ultimo Test |
|---------|-----------|----------------|----------|------------------------|-------------|
| [VMNAME] | [ACTIVE] | [HOST] | [MS] | [MBPS] | [DATA] |
---
## 7. Backup e Recovery VM
### 7.1 Backup Solution
- **Software**: [VENDOR/PRODUCT]
- **Versione**: [VERSION]
- **Metodo**: [AGENT/AGENTLESS]
- **Repository**: [LOCATION]
- **Retention**: [GIORNI/SETTIMANE]
### 7.2 Policy Backup VM
| Policy Name | VMs | Frequenza | Retention | Compression | Dedupe | Last Job | Success Rate |
|-------------|-----|-----------|-----------|-------------|--------|----------|--------------|
| [POLICY] | [N] | [DAILY/WEEKLY] | [N DAYS] | [SI/NO] | [SI/NO] | [DATA] | [%] |
### 7.3 RPO/RTO
| Criticità | RPO Target | RPO Attuale | RTO Target | RTO Attuale | N. VMs |
|-----------|------------|-------------|------------|-------------|--------|
| [TIER_1/2/3] | [MIN/HOURS] | [ACTUAL] | [MIN/HOURS] | [ACTUAL] | [N] |
---
## 8. Server Bare Metal
### 8.1 Server Fisici Non Virtualizzati
| Hostname | Ruolo | OS | CPU | RAM | Storage | Management IP | Rack | Motivo Non-Virt |
|----------|-------|----|----|-----|---------|---------------|------|-----------------|
| [HOSTNAME] | [ROLE] | [OS] | [CORES] | [GB] | [TB] | [IP] | [RACK-U] | [REASON] |
### 8.2 Applicazioni su Bare Metal
- [APPLICAZIONE]: [MOTIVO_BARE_METAL]
---
## 9. Container Platform (se presente)
### 9.1 Kubernetes Clusters
| Cluster Name | Distribuzione | Versione | Master Nodes | Worker Nodes | Namespaces | Pods | Services |
|--------------|---------------|----------|--------------|--------------|------------|------|----------|
| [NOME] | [K8S/OPENSHIFT/RANCHER] | [VERSION] | [N] | [N] | [N] | [N] | [N] |
### 9.2 Container Registry
- **Registry**: [HARBOR/NEXUS/DTR]
- **URL**: [URL]
- **Storage**: [GB/TB]
- **Immagini**: [N]
- **Scanning**: [ENABLED/DISABLED]
---
## 10. Licensing e Compliance
### 10.1 Licenze Software
| Software | Tipo Licenza | Quantità | Utilizzate | Disponibili | Scadenza | Costo Annuo |
|----------|--------------|----------|------------|-------------|----------|-------------|
| [SOFTWARE] | [PERPETUAL/SUBSCRIPTION] | [N] | [N] | [N] | [DATA] | [EUR] |
### 10.2 Audit Trail
- **Ultimo Audit**: [DATA]
- **Tool Utilizzo**: [TOOL]
- **Conformità**: [OK/WARNING/NON-COMPLIANT]
- **Azioni Richieste**: [DESCRIZIONE]
---
## 11. Patch Management
### 11.1 Policy Patching
- **Ambiente Prod**: [FREQUENZA] - Maintenance Window: [GIORNO/ORA]
- **Ambiente Non-Prod**: [FREQUENZA]
- **Testing Period**: [GIORNI] giorni
- **Approval Required**: [SI/NO]
### 11.2 Stato Patching
| Hostname/VM | OS | Patch Level | Missing Patches | Criticality | Last Update | Reboot Required |
|-------------|-----|-------------|-----------------|-------------|-------------|-----------------|
| [HOSTNAME] | [OS] | [LEVEL] | [N] | [CRITICAL/HIGH/MEDIUM] | [DATA] | [SI/NO] |
---
## 12. Monitoring e Performance
### 12.1 Monitoring Tool
- **Sistema**: [VMWARE_VREALIZE/ZABBIX/PROMETHEUS/NAGIOS]
- **Metriche Monitorate**: [CPU/RAM/DISK/NETWORK/CUSTOM]
- **Retention**: [GIORNI] giorni
- **Alert Configurati**: [N]
### 12.2 Performance Baseline
| Risorsa | Baseline | Threshold Warning | Threshold Critical | Valore Attuale |
|---------|----------|-------------------|-------------------|----------------|
| CPU Usage % | [%] | [%] | [%] | [%] |
| RAM Usage % | [%] | [%] | [%] | [%] |
| Storage IOPS | [N] | [N] | [N] | [N] |
| Network Mbps | [N] | [N] | [N] | [N] |
### 12.3 Top Resource Consumers
| VM Name | CPU % | RAM GB | Storage IOPS | Network Mbps | Ottimizzabile |
|---------|-------|--------|--------------|--------------|---------------|
| [VMNAME] | [%] | [GB] | [N] | [N] | [SI/NO] |
---
## 13. Provisioning e Automation
### 13.1 Automation Tools
- **IaC Tool**: [TERRAFORM/ANSIBLE/PUPPET/CHEF]
- **Templates**: [N]
- **Runbooks**: [N]
- **API Integration**: [SI/NO]
### 13.2 Self-Service Portal
- **Portale**: [NOME/URL]
- **Utenti Attivi**: [N]
- **VM Deployate/Mese**: [N]
- **Tempo Medio Provisioning**: [MINUTI]
---
## 14. Disaster Recovery
### 14.1 DR Site
- **Localizzazione**: [CITTÀ/PAESE]
- **Tipo**: [HOT/WARM/COLD]
- **RPO**: [HOURS]
- **RTO**: [HOURS]
- **Replica**: [SYNC/ASYNC]
### 14.2 Replica Status
| VM Name | Criticità | DR Site | Replica Method | RPO Attuale | Ultima Replica | Health |
|---------|-----------|---------|----------------|-------------|----------------|--------|
| [VMNAME] | [TIER] | [SITE] | [TOOL/METHOD] | [MIN] | [DATA/ORA] | [OK/WARNING/ERROR] |
### 14.3 DR Test
- **Ultimo Test**: [DATA]
- **Durata Test**: [ORE]
- **VMs Testate**: [N]
- **Success Rate**: [%]
- **Issues Identificati**: [N]
- **Prossimo Test**: [DATA]
---
## 15. Security Posture
### 15.1 Hardening
- **CIS Benchmark**: [LEVEL_1/2] - Conformità: [%]
- **Firewall Host**: [ENABLED/DISABLED]
- **Antivirus/EDR**: [PRODOTTO] - Coverage: [%]
- **Encryption**: [VM_ENCRYPTION/DISK_ENCRYPTION]
### 15.2 Access Control
- **MFA Abilitato**: [SI/NO]
- **RBAC Configurato**: [SI/NO]
- **Ruoli Definiti**: [N]
- **Service Accounts**: [N]
- **Privileged Access Management**: [TOOL]
### 15.3 Vulnerability Scanning
- **Tool**: [NESSUS/QUALYS/OPENVAS]
- **Frequenza**: [WEEKLY/MONTHLY]
- **Ultimo Scan**: [DATA]
- **Vulnerabilità Critiche**: [N]
- **Vulnerabilità Alte**: [N]
- **Remediation SLA**: [GIORNI] giorni
---
## 16. Capacity Management
### 16.1 Utilizzo Risorse Globale
- **CPU**: [ALLOCATED] / [TOTAL] cores - Utilizzo: [%]%
- **RAM**: [ALLOCATED] / [TOTAL] GB - Utilizzo: [%]%
- **Storage**: [ALLOCATED] / [TOTAL] TB - Utilizzo: [%]%
### 16.2 Forecast Capacità
| Risorsa | Utilizzo Attuale | Crescita Mensile | Saturazione Prevista | Azione Richiesta |
|---------|------------------|------------------|---------------------|------------------|
| CPU | [%] | [%] | [DATA] | [AZIONE] |
| RAM | [%] | [GB] | [DATA] | [AZIONE] |
| Storage | [%] | [TB] | [DATA] | [AZIONE] |
---
## 17. SLA e KPI
### 17.1 Service Level Agreements
| Servizio | Availability Target | Availability Attuale | Performance Target | Performance Attuale | Breach (30gg) |
|----------|---------------------|----------------------|-------------------|---------------------|---------------|
| [SERVIZIO] | [99.9%] | [%] | [METRIC] | [VALUE] | [N] |
### 17.2 Operational Metrics
| Metrica | Target | Attuale | Trend | Note |
|---------|--------|---------|-------|------|
| VM Uptime | [%] | [%] | [↑/↓/→] | [NOTE] |
| Backup Success Rate | [%] | [%] | [↑/↓/→] | [NOTE] |
| Patch Compliance | [%] | [%] | [↑/↓/→] | [NOTE] |
| Incident Resolution Time | [HOURS] | [HOURS] | [↑/↓/→] | [NOTE] |
---
## 18. Cost Management
### 18.1 TCO (Total Cost of Ownership)
| Componente | Costo Annuo (EUR) | Percentuale | Note |
|------------|-------------------|-------------|------|
| Hardware | [EUR] | [%] | [NOTE] |
| Licensing | [EUR] | [%] | [NOTE] |
| Supporto | [EUR] | [%] | [NOTE] |
| Energia | [EUR] | [%] | [NOTE] |
| Personale | [EUR] | [%] | [NOTE] |
| **Totale** | **[EUR]** | **100%** | |
### 18.2 Costo per VM
- **Costo Medio per VM/Mese**: [EUR]
- **VMs in Produzione**: [N]
- **Costo Totale Mensile**: [EUR]
---
## 19. Documentation
### 19.1 Documentazione Disponibile
- [X] Architecture Diagrams
- [X] Standard Build Procedures
- [X] Backup/Recovery Runbooks
- [X] DR Procedures
- [X] Troubleshooting Guides
### 19.2 Runbook Operativi
| Runbook | Ultima Revisione | Versione | Owner | Accesso |
|---------|------------------|----------|-------|---------|
| [NOME] | [DATA] | [VER] | [OWNER] | [URL/PATH] |
---
## 20. Change Log
### 20.1 Modifiche Recenti
| Data | Change ID | Descrizione | Componente | Eseguito da | Esito |
|------|-----------|-------------|------------|-------------|-------|
| [DATA] | [ID] | [DESC] | [COMPONENT] | [NOME] | [SUCCESS/ROLLBACK] |
### 20.2 Upgrade Pianificati
| Componente | Versione Attuale | Versione Target | Data Pianificata | Downtime | Status |
|------------|------------------|-----------------|------------------|----------|--------|
| [COMPONENT] | [VERSION] | [VERSION] | [DATA] | [HOURS] | [PLANNED/APPROVED] |
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 04 - Storage
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Architettura Storage
### 1.1 Panoramica
- **Capacità Totale Raw**: [TB/PB]
- **Capacità Utilizzabile**: [TB/PB]
- **Capacità Utilizzata**: [TB/PB] ([%]%)
- **Crescita Mensile Media**: [TB]
- **Saturazione Prevista**: [DATA]
### 1.2 Tipologie Storage
| Tipo | Capacità (TB) | Utilizzo | Scopo | Performance Tier |
|------|---------------|----------|-------|------------------|
| SAN | [TB] | [%]% | [SCOPO] | [TIER_1/2/3] |
| NAS | [TB] | [%]% | [SCOPO] | [TIER_1/2/3] |
| Object Storage | [TB] | [%]% | [SCOPO] | [TIER_1/2/3] |
| DAS | [TB] | [%]% | [SCOPO] | [TIER_1/2/3] |
---
## 2. SAN (Storage Area Network)
### 2.1 Array Storage
| Nome | Vendor/Modello | Controller | Cache (GB) | Capacità (TB) | Utilizzo % | Firmware | Rack |
|------|----------------|------------|------------|---------------|-----------|----------|------|
| [NOME] | [VENDOR/MODEL] | [N x ACTIVE] | [GB] | [TB] | [%] | [VERSION] | [RACK-U] |
### 2.2 Configurazione RAID
| Volume/LUN | RAID Level | Dischi | Tipo Disco | Capacità (TB) | Utilizzo | Hot Spare | Assegnato a |
|------------|------------|--------|------------|---------------|----------|-----------|-------------|
| [NOME] | [RAID_0/1/5/6/10] | [N] | [SSD/SAS/SATA] | [TB] | [%] | [N] | [HOST/CLUSTER] |
### 2.3 Performance SAN
| Array | IOPS Read | IOPS Write | Throughput (MB/s) | Latenza (ms) | Utilizzo CPU % |
|-------|-----------|------------|-------------------|--------------|----------------|
| [NOME] | [N] | [N] | [N] | [N] | [%] |
---
## 3. Fabric SAN
### 3.1 FC Switch
| Hostname | Vendor/Modello | Porte Totali | Porte Utilizzate | Speed | Firmware | Rack | Ruolo |
|----------|----------------|--------------|------------------|-------|----------|------|-------|
| [HOSTNAME] | [VENDOR/MODEL] | [N] | [N] | [8/16/32 Gbps] | [VERSION] | [RACK-U] | [CORE/EDGE] |
### 3.2 Fabric Configuration
- **Topology**: [SINGLE/DUAL-FABRIC]
- **Zoning**: [HARD/SOFT]
- **Zone Sets Attive**: [N]
- **Alias Configurati**: [N]
### 3.3 WWN Database
| Host | HBA WWN | Switch Port | Storage Controller | LUN ID | Capacità (TB) |
|------|---------|-------------|-------------------|--------|---------------|
| [HOST] | [WWN] | [SWITCH:PORT] | [CONTROLLER] | [LUN] | [TB] |
---
## 4. NAS (Network Attached Storage)
### 4.1 Filer NAS
| Hostname | Vendor/Modello | IP Management | Protocolli | Capacità (TB) | Utilizzo | Versione OS |
|----------|----------------|---------------|------------|---------------|----------|-------------|
| [HOSTNAME] | [VENDOR/MODEL] | [IP] | [NFS/SMB/BOTH] | [TB] | [%] | [VERSION] |
### 4.2 Export/Share Configuration
| Share Name | Protocollo | Path | Capacità (TB) | Quota | Accesso | Snapshot |
|------------|------------|------|---------------|-------|---------|----------|
| [SHARE] | [NFS/SMB] | [PATH] | [TB] | [ENABLED/DISABLED] | [PERMISSIONS] | [ENABLED] |
### 4.3 NAS Performance
| Filer | Throughput (MB/s) | IOPS | Latenza (ms) | CPU % | Connessioni Attive |
|-------|-------------------|------|--------------|-------|--------------------|
| [NOME] | [N] | [N] | [N] | [%] | [N] |
---
## 5. Object Storage
### 5.1 Object Storage Platform
- **Soluzione**: [MINIO/CEPH/S3-COMPATIBLE]
- **Versione**: [VERSION]
- **Nodi**: [N]
- **Capacità Totale**: [TB/PB]
- **Numero di Buckets**: [N]
- **Numero di Oggetti**: [N]
### 5.2 Bucket Configuration
| Bucket Name | Size (TB) | Objects | Replication | Versioning | Lifecycle Policy | Access |
|-------------|-----------|---------|-------------|------------|------------------|--------|
| [BUCKET] | [TB] | [N] | [ENABLED] | [ENABLED] | [POLICY] | [PUBLIC/PRIVATE] |
---
## 6. Tiering e Data Management
### 6.1 Storage Tiers
| Tier | Tipo Disco | Performance | Capacità (TB) | Utilizzo | Costo/TB/Mese | Retention |
|------|------------|-------------|---------------|----------|---------------|-----------|
| Tier 0 | [NVME] | [ULTRA-HIGH] | [TB] | [%] | [EUR] | [N giorni] |
| Tier 1 | [SSD] | [HIGH] | [TB] | [%] | [EUR] | [N mesi] |
| Tier 2 | [SAS] | [MEDIUM] | [TB] | [%] | [EUR] | [N mesi] |
| Tier 3 | [SATA] | [LOW] | [TB] | [%] | [EUR] | [N anni] |
### 6.2 Auto-Tiering Policy
| Policy Name | Source Tier | Destination Tier | Trigger | Data Type | Active |
|-------------|-------------|------------------|---------|-----------|--------|
| [POLICY] | [TIER] | [TIER] | [AGE/ACCESS] | [TYPE] | [SI/NO] |
### 6.3 Deduplication e Compression
| Storage System | Dedupe Enabled | Dedupe Ratio | Compression | Compression Ratio | Space Saved (TB) |
|----------------|----------------|--------------|-------------|-------------------|------------------|
| [SYSTEM] | [SI/NO] | [RATIO] | [SI/NO] | [RATIO] | [TB] |
---
## 7. Snapshot e Cloning
### 7.1 Snapshot Policy
| Policy Name | Frequency | Retention | Auto-Delete | Storage System | Volumes |
|-------------|-----------|-----------|-------------|----------------|---------|
| [POLICY] | [FREQ] | [N DAYS] | [SI/NO] | [SYSTEM] | [N] |
### 7.2 Snapshot Attivi
| Volume | Snapshot Name | Size (GB) | Creazione | Età (giorni) | Tipo |
|--------|---------------|-----------|-----------|--------------|------|
| [VOLUME] | [SNAPSHOT] | [GB] | [DATA] | [N] | [MANUAL/SCHEDULED] |
### 7.3 Cloni Attivi
| Clone Name | Source Volume | Size (TB) | Creazione | Scopo | Writable |
|------------|---------------|-----------|-----------|-------|----------|
| [CLONE] | [SOURCE] | [TB] | [DATA] | [TEST/DEV/BACKUP] | [SI/NO] |
---
## 8. Replica e DR Storage
### 8.1 Replica Configuration
| Source System | Destination System | Type | Schedule | Status | Lag | Ultimo Sync |
|---------------|-------------------|------|----------|--------|-----|-------------|
| [SOURCE] | [DEST] | [SYNC/ASYNC] | [FREQ] | [ACTIVE] | [MIN] | [DATA/ORA] |
### 8.2 Volumi Replicati
| Volume Name | Size (TB) | Replica Method | RPO (min) | DR Site | Status |
|-------------|-----------|----------------|-----------|---------|--------|
| [VOLUME] | [TB] | [METHOD] | [MIN] | [SITE] | [SYNCED/LAGGING] |
---
## 9. Backup Storage
### 9.1 Backup Target
| Nome | Tipo | Capacità (TB) | Utilizzo | Retention | Encryption | Località |
|------|------|---------------|----------|-----------|------------|----------|
| [NOME] | [DISK/TAPE/CLOUD] | [TB] | [%] | [DAYS] | [SI/NO] | [SITE] |
### 9.2 Tape Library (se presente)
- **Vendor/Modello**: [VENDOR/MODEL]
- **Drive Installati**: [N] x [SPEED]
- **Slot Disponibili**: [N]
- **Tape in Libreria**: [N]
- **Capacità Totale**: [TB]
- **Barcode Scanner**: [SI/NO]
### 9.3 Utilizzo Backup Storage
| Backup Server | Target | Dati Protetti (TB) | Backup Rate (MB/s) | Utilizzo % | Dedup Ratio |
|---------------|--------|-------------------|-------------------|-----------|-------------|
| [SERVER] | [TARGET] | [TB] | [MBPS] | [%] | [RATIO] |
---
## 10. Monitoring e Alert
### 10.1 Health Status
| Sistema Storage | Status | CPU % | Memory % | Temperature | Ultimo Alert | Criticità |
|-----------------|--------|-------|----------|-------------|--------------|-----------|
| [SYSTEM] | [OK/WARNING/ERROR] | [%] | [%] | [°C] | [DATA/ORA] | [LEVEL] |
### 10.2 Alert Configurati
| Alert Type | Threshold | Action | Recipient | Ultimo Trigger |
|------------|-----------|--------|-----------|----------------|
| [TYPE] | [VALUE] | [ACTION] | [EMAIL/SMS] | [DATA] |
### 10.3 Performance Trends
| Metrica | Media Settimanale | Picco | Minimo | Trend | Note |
|---------|-------------------|-------|--------|-------|------|
| IOPS | [N] | [N] | [N] | [↑/↓/→] | [NOTE] |
| Throughput (MB/s) | [N] | [N] | [N] | [↑/↓/→] | [NOTE] |
| Latenza (ms) | [N] | [N] | [N] | [↑/↓/→] | [NOTE] |
---
## 11. Disk Management
### 11.1 Inventario Dischi
| Array | Disk ID | Type | Capacità (TB) | Vendor/Model | Serial Number | Status | SMART Status |
|-------|---------|------|---------------|--------------|---------------|--------|--------------|
| [ARRAY] | [ID] | [SSD/SAS/SATA] | [TB] | [VENDOR/MODEL] | [SERIAL] | [ONLINE/FAILED] | [OK/WARNING] |
### 11.2 Failed Disks (30gg)
| Data Failure | Array | Disk ID | Capacità | Età (mesi) | Rebuild Time | Replaced |
|--------------|-------|---------|----------|-----------|--------------|----------|
| [DATA] | [ARRAY] | [ID] | [TB] | [N] | [HOURS] | [SI/NO] |
### 11.3 Disk Warranty
| Array | Dischi in Garanzia | Scadenza Prossima | Dischi Fuori Garanzia | Action Required |
|-------|-------------------|-------------------|----------------------|-----------------|
| [ARRAY] | [N] | [DATA] | [N] | [DESCRIZIONE] |
---
## 12. Multipathing
### 12.1 Configurazione MPIO
- **Software**: [NATIVE/POWERPATH/DM-MULTIPATH]
- **Policy**: [ROUND-ROBIN/FAILOVER/LEAST-IO]
- **Path Checker**: [METODO]
### 12.2 Path Status
| Host | LUN | Total Paths | Active Paths | Failed Paths | Policy | Status |
|------|-----|-------------|--------------|--------------|--------|--------|
| [HOST] | [LUN] | [N] | [N] | [N] | [POLICY] | [OK/DEGRADED] |
---
## 13. Storage Virtualization
### 13.1 Virtual Storage Controller
- **Soluzione**: [IBM_SVC/DATCORE/ALTRO]
- **Versione**: [VERSION]
- **Managed Storage**: [TB]
- **Thin Provisioning**: [ENABLED]
- **Space Savings**: [%]
### 13.2 Virtual Volumes
| Virtual Volume | Backend Storage | Thin/Thick | Presented To | Capacity (TB) | Allocated (TB) |
|----------------|-----------------|------------|--------------|---------------|----------------|
| [VVOL] | [STORAGE] | [TYPE] | [HOST] | [TB] | [TB] |
---
## 14. File Services
### 14.1 File Shares Principali
| Share Name | Tipo | Capacity (TB) | Files | Utilizzo % | Growth Rate (GB/month) | Owner |
|------------|------|---------------|-------|-----------|------------------------|-------|
| [SHARE] | [HOME/DEPT/PROJECT] | [TB] | [N] | [%] | [GB] | [DEPT] |
### 14.2 Quota Management
| Path | Quota (TB) | Used (TB) | Utilizzo % | Soft Limit | Alerts |
|------|-----------|-----------|-----------|-----------|--------|
| [PATH] | [TB] | [TB] | [%] | [TB] | [ENABLED] |
### 14.3 File Audit
- **Auditing Abilitato**: [SI/NO]
- **Eventi Monitorati**: [READ/WRITE/DELETE/MODIFY]
- **Log Retention**: [GIORNI]
- **SIEM Integration**: [SI/NO]
---
## 15. Disaster Recovery Storage
### 15.1 DR Storage Systems
| System | Location | Type | Capacity (TB) | Sync Status | RPO (min) | RTO (hours) |
|--------|----------|------|---------------|-------------|-----------|-------------|
| [SYSTEM] | [SITE] | [ARRAY/CLOUD] | [TB] | [SYNCED] | [MIN] | [HOURS] |
### 15.2 DR Tests
- **Ultimo Test**: [DATA]
- **Durata**: [HOURS]
- **Volumi Testati**: [N]
- **Success Rate**: [%]
- **Issues**: [N]
- **Prossimo Test**: [DATA]
---
## 16. Cloud Storage Integration
### 16.1 Cloud Storage Gateway
- **Provider**: [AWS/AZURE/GCP/S3-COMPATIBLE]
- **Gateway Type**: [FILE/VOLUME/TAPE]
- **Bandwidth**: [MBPS]
- **Cache Size**: [TB]
- **Data Stored**: [TB]
### 16.2 Cloud Tiering
| Local Volume | Cloud Tier | Hot Data (TB) | Cold Data (TB) | Policy | Cost/Month |
|--------------|------------|---------------|----------------|--------|------------|
| [VOLUME] | [TIER] | [TB] | [TB] | [POLICY] | [EUR] |
---
## 17. Security
### 17.1 Encryption
| Storage System | Encryption at Rest | Encryption in Transit | Key Management | Compliance |
|----------------|-------------------|----------------------|----------------|------------|
| [SYSTEM] | [SI/NO] | [SI/NO] | [METHOD] | [GDPR/PCI/HIPAA] |
### 17.2 Access Control
- **Authentication**: [LDAP/AD/LOCAL]
- **Authorization**: [RBAC]
- **Audit Logging**: [ENABLED]
- **MFA Required**: [SI/NO]
---
## 18. Capacity Planning
### 18.1 Proiezione Crescita
| Storage Type | Current (TB) | 6 Mesi (TB) | 12 Mesi (TB) | Saturazione | Budget Required |
|--------------|--------------|-------------|--------------|-------------|-----------------|
| [TYPE] | [TB] | [TB] | [TB] | [DATA] | [EUR] |
### 18.2 Optimization Opportunities
- **Thin Provisioning Savings Potential**: [TB]
- **Dedupe Savings**: [TB]
- **Compression Savings**: [TB]
- **Old Data to Archive**: [TB]
- **Orphaned Data**: [TB]
---
## 19. Compliance e Audit
### 19.1 Retention Policy
| Data Type | Retention Period | Storage Tier | Compliance Requirement | Encrypted |
|-----------|------------------|--------------|------------------------|-----------|
| [TYPE] | [PERIOD] | [TIER] | [REGULATION] | [SI/NO] |
### 19.2 WORM Storage
- **Configured**: [SI/NO]
- **Technology**: [SNAPLOCK/NATIVE]
- **Capacity**: [TB]
- **Compliance Clock**: [SYNCHRONIZED]
---
## 20. Cost Analysis
### 20.1 TCO Storage
| Componente | Costo Annuo (EUR) | EUR/TB/Anno | Percentuale | Note |
|------------|-------------------|-------------|-------------|------|
| Hardware | [EUR] | [EUR] | [%] | [NOTE] |
| Licenze | [EUR] | [EUR] | [%] | [NOTE] |
| Manutenzione | [EUR] | [EUR] | [%] | [NOTE] |
| Energia | [EUR] | [EUR] | [%] | [NOTE] |
| Cooling | [EUR] | [EUR] | [%] | [NOTE] |
| **Totale** | **[EUR]** | **[EUR]** | **100%** | |
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 05 - Sicurezza
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Security Overview
### 1.1 Security Posture
- **Security Framework**: [ISO27001/NIST/CIS]
- **Compliance**: [GDPR/PCI-DSS/HIPAA/SOC2]
- **Last Audit**: [DATA]
- **Next Audit**: [DATA]
- **Security Score**: [SCORE]/100
---
## 2. Identity and Access Management
### 2.1 Directory Services
| Servizio | Tipo | Domain | Domain Controllers | Users | Groups | Replication |
|----------|------|--------|-------------------|-------|--------|-------------|
| [NOME] | [AD/LDAP/AZURE_AD] | [DOMAIN] | [N] | [N] | [N] | [STATUS] |
### 2.2 Authentication
- **Primary Method**: [AD/LDAP/SAML/OAUTH]
- **MFA Enabled**: [SI/NO] - Coverage: [%]%
- **SSO Configured**: [SI/NO] - Applications: [N]
- **Password Policy**: [DESCRIZIONE]
### 2.3 Privileged Access Management
- **PAM Solution**: [CYBERARK/THYCOTIC/HASHICORP]
- **Privileged Accounts**: [N]
- **Session Recording**: [ENABLED/DISABLED]
- **Just-in-Time Access**: [SI/NO]
---
## 3. Network Security
### 3.1 Perimeter Security
| Device | Type | Model | Rules | Throughput | IPS Enabled | Status |
|--------|------|-------|-------|------------|-------------|--------|
| [DEVICE] | [FW/UTM/NGFW] | [MODEL] | [N] | [GBPS] | [SI/NO] | [ACTIVE] |
### 3.2 Segmentazione Rete
| Segment | VLAN | Purpose | Trust Level | Access Control | Hosts |
|---------|------|---------|-------------|----------------|-------|
| [SEGMENT] | [VLAN] | [PURPOSE] | [LOW/MEDIUM/HIGH] | [ACL/FW] | [N] |
### 3.3 IDS/IPS
- **Solution**: [VENDOR/MODEL]
- **Deployment**: [INLINE/TAP]
- **Sensors**: [N]
- **Alerts/Day**: [N]
- **False Positive Rate**: [%]
---
## 4. Endpoint Security
### 4.1 Antivirus/EDR
- **Solution**: [VENDOR/PRODUCT]
- **Coverage**: [N] endpoints ([%]%)
- **Detection Rate**: [%]
- **Latest Threats Detected**: [N] (last 30 days)
### 4.2 Endpoint Protection Status
| OS Type | Total Devices | Protected | Updated | Quarantined Items | Threats Blocked |
|---------|---------------|-----------|---------|-------------------|-----------------|
| Windows | [N] | [N] | [%] | [N] | [N] |
| Linux | [N] | [N] | [%] | [N] | [N] |
| MacOS | [N] | [N] | [%] | [N] | [N] |
---
## 5. Vulnerability Management
### 5.1 Scanning
- **Scanner**: [NESSUS/QUALYS/OPENVAS]
- **Scan Frequency**: [WEEKLY/MONTHLY]
- **Last Scan**: [DATA]
- **Assets Scanned**: [N]
### 5.2 Vulnerability Status
| Severity | Count | Oldest | Avg Age (days) | Remediation SLA | SLA Compliance |
|----------|-------|--------|----------------|-----------------|----------------|
| Critical | [N] | [DATA] | [N] | [N days] | [%] |
| High | [N] | [DATA] | [N] | [N days] | [%] |
| Medium | [N] | [DATA] | [N] | [N days] | [%] |
| Low | [N] | [DATA] | [N] | [N days] | [%] |
---
## 6. Patch Management
### 6.1 Patch Status
| System Type | Total | Fully Patched | Missing Critical | Missing High | Compliance % |
|-------------|-------|---------------|------------------|--------------|--------------|
| Windows Servers | [N] | [N] | [N] | [N] | [%] |
| Linux Servers | [N] | [N] | [N] | [N] | [%] |
| Network Devices | [N] | [N] | [N] | [N] | [%] |
| Applications | [N] | [N] | [N] | [N] | [%] |
---
## 7. Encryption
### 7.1 Encryption Coverage
| Data Type | At Rest | In Transit | Key Management | Standard |
|-----------|---------|------------|----------------|----------|
| Database | [SI/NO] | [SI/NO] | [METHOD] | [AES256/RSA] |
| File Storage | [SI/NO] | [SI/NO] | [METHOD] | [AES256] |
| Backup | [SI/NO] | [SI/NO] | [METHOD] | [AES256] |
| Email | [SI/NO] | [SI/NO] | [METHOD] | [TLS/S-MIME] |
---
## 8. Security Monitoring
### 8.1 SIEM
- **Solution**: [SPLUNK/ELK/QRADAR]
- **Events/Day**: [N]
- **Data Sources**: [N]
- **Retention**: [DAYS]
- **Use Cases**: [N]
### 8.2 Security Alerts
| Severity | Last 7 Days | Last 30 Days | MTTR (hours) | False Positive Rate |
|----------|-------------|--------------|--------------|---------------------|
| Critical | [N] | [N] | [N] | [%] |
| High | [N] | [N] | [N] | [%] |
| Medium | [N] | [N] | [N] | [%] |
---
## 9. Backup Security
### 9.1 Backup Protection
- **Backup Encryption**: [ENABLED]
- **Offsite Copies**: [N]
- **Air-Gapped**: [SI/NO]
- **Immutable Storage**: [SI/NO]
- **3-2-1 Rule Compliance**: [SI/NO]
---
## 10. Incident Response
### 10.1 IR Capabilities
- **IR Plan**: [EXISTS] - Last Update: [DATA]
- **IR Team**: [N] members
- **24/7 SOC**: [SI/NO]
- **Mean Time to Detect (MTTD)**: [HOURS]
- **Mean Time to Respond (MTTR)**: [HOURS]
### 10.2 Incidents (Last 30 days)
| Date | Type | Severity | Status | Resolution Time | Root Cause |
|------|------|----------|--------|-----------------|------------|
| [DATA] | [TYPE] | [LEVEL] | [STATUS] | [HOURS] | [CAUSA] |
---
## 11. Security Awareness
### 11.1 Training
- **Program**: [ACTIVE/INACTIVE]
- **Coverage**: [%]% employees
- **Last Training**: [DATA]
- **Phishing Simulations**: [N]/year
- **Click Rate**: [%]%
---
## 12. Compliance Status
### 12.1 Regulations
| Regulation | Applicable | Status | Last Audit | Next Audit | Gaps |
|------------|------------|--------|------------|------------|------|
| GDPR | [SI/NO] | [COMPLIANT/NON-COMPLIANT] | [DATA] | [DATA] | [N] |
| PCI-DSS | [SI/NO] | [COMPLIANT/NON-COMPLIANT] | [DATA] | [DATA] | [N] |
| ISO27001 | [SI/NO] | [CERTIFIED/NON-CERTIFIED] | [DATA] | [DATA] | [N] |
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 06 - Backup e Disaster Recovery
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Backup Infrastructure
### 1.1 Backup Solution
- **Software**: [VEEAM/COMMVAULT/VERITAS/OTRO]
- **Version**: [VERSION]
- **License**: [TYPE] - Scadenza: [DATA]
- **Backup Servers**: [N]
- **Proxy Servers**: [N]
### 1.2 Backup Repository
| Repository | Type | Location | Capacity (TB) | Used (TB) | Free % | Dedupe Ratio | Retention |
|------------|------|----------|---------------|-----------|--------|--------------|-----------|
| [REPO] | [DISK/TAPE/CLOUD] | [SITE] | [TB] | [TB] | [%] | [RATIO] | [DAYS] |
---
## 2. Backup Jobs
### 2.1 Job Configuration
| Job Name | Type | Schedule | Sources | Retention | Success Rate | Last Run | Duration |
|----------|------|----------|---------|-----------|--------------|----------|----------|
| [JOB] | [FULL/INCR/DIFF] | [SCHEDULE] | [N] | [DAYS] | [%] | [DATA] | [HH:MM] |
### 2.2 RPO/RTO Matrix
| System Tier | RPO Target | RPO Actual | RTO Target | RTO Actual | Sistemi | Compliance |
|-------------|------------|------------|------------|------------|---------|------------|
| Critical | [HOURS] | [HOURS] | [HOURS] | [HOURS] | [N] | [SI/NO] |
| Important | [HOURS] | [HOURS] | [HOURS] | [HOURS] | [N] | [SI/NO] |
| Standard | [HOURS] | [HOURS] | [HOURS] | [HOURS] | [N] | [SI/NO] |
---
## 3. Disaster Recovery
### 3.1 DR Site
- **Location**: [CITTA/PAESE]
- **Distance**: [KM] km
- **Type**: [HOT/WARM/COLD]
- **Bandwidth**: [MBPS] Mbps
- **Infrastructure**: [OWNED/COLO/CLOUD]
### 3.2 DR Readiness
| System | DR Method | Last Test | Test Result | Actual RTO | Target RTO | Status |
|--------|-----------|-----------|-------------|------------|------------|--------|
| [SYSTEM] | [METHOD] | [DATA] | [PASS/FAIL] | [HOURS] | [HOURS] | [OK/WARN] |
---
## 4. Restore Testing
### 4.1 Restore Tests
| Month | Systems Tested | Success Rate | Issues Found | Avg Restore Time | Documentation Updated |
|-------|----------------|--------------|--------------|------------------|----------------------|
| [MONTH] | [N] | [%] | [N] | [HOURS:MIN] | [SI/NO] |
---
## 5. Cloud Backup
### 5.1 Cloud Configuration
- **Provider**: [AWS/AZURE/GCP]
- **Region**: [REGION]
- **Tier**: [HOT/COOL/ARCHIVE]
- **Encryption**: [AES256]
- **Data Stored**: [TB]
- **Monthly Cost**: [EUR]
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 07 - Monitoring e Alerting
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Monitoring Platform
### 1.1 Sistema Principale
- **Soluzione**: [ZABBIX/PROMETHEUS/NAGIOS/DATADOG]
- **Version**: [VERSION]
- **Monitored Devices**: [N]
- **Metrics Collected**: [N]/sec
- **Data Retention**: [DAYS] giorni
---
## 2. Monitored Systems
### 2.1 System Status
| Hostname | Type | Status | Uptime | Last Check | Issues | Acknowledged |
|----------|------|--------|--------|------------|--------|--------------|
| [HOST] | [SERVER/NETWORK/APP] | [OK/WARNING/CRITICAL] | [DAYS] | [TIME] | [N] | [SI/NO] |
---
## 3. Alerting
### 3.1 Alert Configuration
| Alert Name | Severity | Trigger | Recipients | Escalation | Active |
|------------|----------|---------|------------|------------|--------|
| [ALERT] | [CRITICAL/WARNING/INFO] | [CONDITION] | [CONTACTS] | [MINUTES] | [SI/NO] |
### 3.2 Alert Statistics
| Period | Critical | High | Medium | False Positives | MTTR (min) |
|--------|----------|------|--------|-----------------|------------|
| Last 7d | [N] | [N] | [N] | [N] | [N] |
| Last 30d | [N] | [N] | [N] | [N] | [N] |
---
## 4. Performance Dashboards
### 4.1 Available Dashboards
- [X] Infrastructure Overview
- [X] Network Performance
- [X] Application Performance
- [X] Security Events
- [X] Capacity Planning
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 08 - Database e Middleware
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Database Servers
### 1.1 Inventario DBMS
| Hostname | DBMS Type | Version | Instances | Size (GB) | Backup | HA | Environment |
|----------|-----------|---------|-----------|-----------|--------|----|----- -------|
| [HOST] | [MYSQL/POSTGRES/ORACLE/MSSQL] | [VERSION] | [N] | [GB] | [SI/NO] | [SI/NO] | [PROD/DEV] |
### 1.2 Database List
| Database Name | DBMS | Size (GB) | Tables | Records | Daily Growth | Backup Schedule | Owner |
|---------------|------|-----------|--------|---------|--------------|-----------------|-------|
| [DB_NAME] | [TYPE] | [GB] | [N] | [N] | [MB] | [SCHEDULE] | [OWNER] |
---
## 2. High Availability
### 2.1 HA Configuration
| Database | HA Type | Primary | Secondary | Sync Status | Failover Time | Last Test |
|----------|---------|---------|-----------|-------------|---------------|-----------|
| [DB] | [CLUSTER/REPLICATION] | [HOST] | [HOST] | [SYNCED] | [SEC] | [DATA] |
---
## 3. Performance Monitoring
### 3.1 Performance Metrics
| Database | Connections | Queries/sec | Slow Queries | Cache Hit % | Disk I/O |
|----------|-------------|-------------|--------------|-------------|----------|
| [DB] | [N] | [N] | [N] | [%] | [MBPS] |
---
## 4. Middleware
### 4.1 Application Servers
| Hostname | Type | Version | Applications | Heap (GB) | Uptime | Environment |
|----------|------|---------|--------------|-----------|--------|-------------|
| [HOST] | [TOMCAT/JBOSS/WEBLOGIC] | [VERSION] | [N] | [GB] | [DAYS] | [PROD/DEV] |
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 09 - Procedure Operative
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Procedure Standard
### 1.1 Elenco Procedure
| ID | Nome Procedura | Categoria | Versione | Ultima Revisione | Owner | Stato |
|----|----------------|-----------|----------|------------------|-------|-------|
| [ID] | [NOME] | [CATEGORIA] | [VER] | [DATA] | [OWNER] | [ATTIVO/DRAFT] |
---
## 2. Runbook Operativi
### 2.1 Runbook Disponibili
| Nome | Tipo | Frequenza Utilizzo | Ultimo Aggiornamento | Link |
|------|------|-------------------|---------------------|------|
| [NOME] | [PROCEDURE/TROUBLESHOOTING] | [FREQ] | [DATA] | [URL] |
---
## 3. Maintenance Windows
### 3.1 Schedule
- **Production**: [GIORNO] [ORARIO]
- **Non-Production**: [GIORNO] [ORARIO]
- **Emergency**: [PROCESSO]
---
## 4. Escalation Matrix
### 4.1 Escalation Path
| Livello | Ruolo | Responsabilità | Tempo Risposta | Contatto |
|---------|-------|----------------|----------------|----------|
| L1 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
| L2 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
| L3 | [RUOLO] | [RESP] | [MIN] | [CONTATTO] |
---
## 5. Change Management
### 5.1 Change Process
- **CAB Meeting**: [FREQUENZA]
- **Approval Required**: [CONDIZIONI]
- **Backout Plan**: [OBBLIGATORIO/OPZIONALE]
- **Post-Implementation Review**: [OBBLIGATORIO]
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]

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# 10 - Considerazioni di Miglioramento
**Ultimo Aggiornamento**: [DATA_AGGIORNAMENTO]
**Versione Documento**: [VERSIONE]
**Responsabile**: [NOME_RESPONSABILE]
---
## 1. Quick Wins
### 1.1 Miglioramenti Immediati (0-3 mesi)
| ID | Area | Descrizione | Impatto | Effort | Costo | Priorità | Owner |
|----|------|-------------|---------|--------|-------|----------|-------|
| [ID] | [AREA] | [DESC] | [HIGH/MEDIUM/LOW] | [DAYS] | [EUR] | [1-10] | [OWNER] |
---
## 2. Progetti a Medio Termine
### 2.1 Miglioramenti Strategici (3-12 mesi)
| ID | Progetto | Obiettivo | Benefici | Budget | Timeline | Dipendenze | Status |
|----|----------|-----------|----------|--------|----------|------------|--------|
| [ID] | [PROGETTO] | [OBIETTIVO] | [BENEFICI] | [EUR] | [MESI] | [DEPS] | [PLANNING/ACTIVE] |
---
## 3. Ottimizzazione Costi
### 3.1 Saving Opportunities
| Area | Opportunità | Saving Potenziale | Implementation Effort | Payback |
|------|-------------|-------------------|----------------------|---------|
| [AREA] | [DESC] | [EUR/anno] | [EFFORT] | [MESI] |
---
## 4. Modernizzazione
### 4.1 Technology Refresh
| Sistema | Tecnologia Attuale | EOL Date | Sostituzione Proposta | Benefici | Costo Stimato |
|---------|-------------------|----------|----------------------|----------|---------------|
| [SISTEMA] | [TECH] | [DATA] | [NEW_TECH] | [BENEFICI] | [EUR] |
---
## 5. Automazione
### 5.1 Candidati Automazione
| Processo | Frequenza | Tempo Manuale | Saving Potenziale | Tool Suggerito | Difficoltà |
|----------|-----------|---------------|-------------------|----------------|------------|
| [PROCESSO] | [FREQ] | [HOURS] | [HOURS/MESE] | [TOOL] | [LOW/MEDIUM/HIGH] |
---
## 6. Security Posture
### 6.1 Security Improvements
| Area | Gap Identificato | Rischio | Remediation | Costo | Priorità |
|------|------------------|---------|-------------|-------|----------|
| [AREA] | [GAP] | [HIGH/MEDIUM/LOW] | [ACTION] | [EUR] | [1-10] |
---
## 7. Capacity Planning
### 7.1 Investimenti Necessari
| Risorsa | Saturazione Prevista | Espansione Richiesta | Budget | Timeline |
|---------|---------------------|---------------------|--------|----------|
| [RISORSA] | [DATA] | [DESCRIZIONE] | [EUR] | [MESI] |
---
## 8. Observability
### 8.1 Monitoring Gaps
| Area | Coverage Attuale | Target | Gap | Soluzione Proposta |
|------|------------------|--------|-----|-------------------|
| [AREA] | [%] | [%] | [DESC] | [SOLUZIONE] |
---
## 9. Disaster Recovery
### 9.1 DR Improvements
| Sistema | RTO Attuale | RTO Target | Gap | Investimento Richiesto |
|---------|-------------|------------|-----|----------------------|
| [SISTEMA] | [HOURS] | [HOURS] | [DELTA] | [EUR] |
---
## 10. Skills e Training
### 10.1 Training Needs
| Area | Skill Gap | Team Members | Training Type | Costo | Timeline |
|------|-----------|--------------|---------------|-------|----------|
| [AREA] | [SKILL] | [N] | [COURSE/CERT] | [EUR] | [MESI] |
---
## 11. Documentation
### 11.1 Documentation Gaps
- [ ] [DOCUMENTO_MANCANTE]
- [ ] [PROCEDURA_DA_AGGIORNARE]
---
## 12. Compliance
### 12.1 Compliance Roadmap
| Regulation | Current Status | Gap | Action Required | Deadline | Owner |
|------------|---------------|-----|-----------------|----------|-------|
| [REG] | [STATUS] | [GAP] | [ACTION] | [DATA] | [OWNER] |
---
**Token Utilizzati**: [CONTEGGIO_APPROSSIMATIVO]
**Prossimo Aggiornamento Previsto**: [DATA]